Non-Emergency Medical Transportation | New Albany, IN | Cook & Reeves Wheelchair Transportation Inc.

Louisville, KY-based Cook & Reeves Wheelchair Transportation Inc. proudly serves New Albany, IN, providing trusted non-emergency medical transportation to individuals and families throughout the region. We are a locally owned and operated company dedicated to safe, reliable, and compassionate rides for people who need assistance getting to and from medical appointments, treatments, and other essential destinations. Call us today at (502) 836-7679 to schedule your ride.

NEMT in New Albany, IN, is what we do every day. We understand that missing a medical appointment is never an option, and we take that responsibility seriously on every trip.

We offer a full range of NEMT services designed to serve individuals with varying mobility needs. Our trained drivers and staff approach every ride with patience, dignity, and care.

Here is a look at the services we provide:

Wheelchair Transportation: Secure, comfortable rides for individuals who use manual or power wheelchairs, with proper vehicle securement on every trip.
Stretcher Transportation: Safe, professional transport for clients who require stretcher support and cannot sit upright during transit.
General NEMT Services: Accessible rides for seniors, individuals with disabilities, and anyone needing assistance reaching medical appointments or care-related destinations.

We serve a wide range of destinations. Some of the most common trips we help with include:

Doctor and specialist appointments.
Kidney dialysis visits.
Nursing home and assisted living facility transfers.
Physical therapy and rehabilitation sessions.
Hospital discharges and follow-up care visits.

Explore more details on our wheelchair transportation services page.

Scheduling NEMT rides in New Albany, IN, is simple. We walk every client through a clear, consistent process so there are no surprises on the day of the ride.

Here is how our process typically works:

Call us at (502) 836-7679 or submit a booking request through our contact page to tell us about your needs, pickup location, and destination.
We confirm your ride details, including the type of vehicle required and any special accommodations needed for your mobility equipment.
Our driver arrives at your location on time and assists you safely from your door to the vehicle.
We transport you to your appointment using a clean, properly equipped vehicle and keep your comfort and safety as the top priority.
We return you home after your appointment, completing a reliable door-to-door experience.

Every driver is trained to assist with wheelchair and stretcher transfers and to treat each client with respect throughout the entire trip.